UK Mainland Delivery – Dispatched by DPD
We offer a 24-hour nationwide courier service to most UK mainland addresses. This service dispatches orders from Monday to Thursday. We do not dispatch and orders on Friday, Saturday or Sunday as there is no guaranteed 24-hour delivery service over the weekend for some mainland addresses. Please note this is 24 hours from dispatch.
If you are not able to personally receive your order please include specific delivery instructions to your order notes, as we will relay them to our courier service to reduce the chance of any delays. Due to the temperature-controlled delivery, we apply a ‘No signature required’ and ‘perishable goods’ labels to all of our consignments. Once your order has been dispatched you must not reschedule or postpone your delivery. The courier service will contact you with a delivery time slot by SMS message and/or Email. Once your package has been delivered our courier service will take a photograph of the parcel and confirm its status. At this point both Go Raw and the courier service have completed their duties. Go Raw will take no responsibility if your package is stolen, we advise that you report any incidents of theft to the police.
Over 99% of our orders are delivered next day but in the event of any courier delays please contact us directly as we can escalate any problems directly to the courier service.
In the event of any out-of-stock items we can take up to 5 working days to dispatch your order. We will contact you regarding any issues or substitutions, we do not however preform any splitting of deliveries.
If you would not like any alternatives, please could you add this into the notes during the checkout.
Delivery charges are calculated at the checkout and are dependant on the weight of your order.