Privacy Policy

Introduction

At Go Raw, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use, and safeguard your information, and the measures we take to comply with the General Data Protection Regulation (GDPR) and other relevant laws.

Information Collection

When you place an order with Go Raw, we collect the following personal information to fulfill your order:

  • Name
  • Address
  • Phone Number
  • Email address

Use of Information

The personal information collected is used for:

  • Processing and delivering your order
  • Communicating with you about your order
  • Remarketing and advertising on Google and Facebook to inform you about our products, services, and offers that might interest you

Third-Party Access

We share certain information with third-party partners for advertising and remarketing purposes. Specifically:

  • Your payment details are securely handled by Stripe, our payment processing partner.
  • We share data with Google and Facebook for remarketing and advertising purposes.

Cookies and Local Storage

We use cookies and other local storage technologies to ensure a better user experience on our website, and for remarketing and advertising purposes. By using our website, you consent to the use of cookies and other local storage technologies. You can control and/or delete cookies as you wish

Consent

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), we are committed to protecting the privacy of our users in the European Economic Area (EEA) and the UK. We adhere to the following GDPR principles:

  • Lawful Basis: We have a lawful basis for processing your personal information, which includes processing necessary for the performance of a contract, compliance with legal obligations, and/or obtaining your explicit consent where required.
  • Data Minimization: We collect only the personal information that is necessary to fulfill your order.
  • Transparency: We provide clear information about how we use your personal information and your rights regarding your personal information.
  • Data Subject Rights: You have the right to access, rectify, or erase your personal information, restrict or object to its processing, and request data portability. If you wish to exercise any of these rights, please contact us at info@go-raw.co.uk.
  • Third-Party Disclosures: We identify each party that may collect, receive, or use your personal data as a consequence of your use of our services. Presently, the only third party is Stripe, which handles payment processing on our behalf.
  • Data Protection: We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on this page with an updated “Last Updated” 1/11/23

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@go-raw.co.uk.